Yes - It may sound very simple but attach another working phone to the same patch point. Then connect the laptop/pc to the phone. If it works then it is most likely that the phones PC port is faulty.
Before that though check the settings button. Select 'Network Configuration'. Scroll down to PC Port Configuration'. Verify that this is set to AUTO. I have done this on 7960G with SIP image loaded but not sure if the same applies to SCCP.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...