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New Member

Fax cutted

Hi,

I've a strange trouble ( maight be strange just for me ).

I've a callmanager 3.3(4) and several remote sites with remote voice gtw.

In some sites I've the fax that it start to send the page but, at the other end, the page is "cutted".

The faxes are connected to ATA186.

Somebody had similar troubles ?

I made ISDN lines check with the carrier and, if I register the fax to send fax over another VG all is working fine.

It seems VG related but it's a so strange issue... :-/

regards and many thanks

Luigi

4 REPLIES
New Member

Re: Fax cutted

Are the ATA connection parameters set for faxing?

New Member

Re: Fax cutted

Hi,

Check ur ISDN controller (show controller e1)

check for any slip errors, contact ur service provider to rectify it.

slip errors are source of clocking problems.

:). Reset the ISDN once on any holiday, then check the effects

Silver

Re: Fax cutted

Hi,

Allthough this thread is from a while back, your tip to check clocking and slip errros did solve my fax cut problem after router replacement. So, 5 point from me for you ;-)

Kind regards,

Leo

New Member

Re: Fax cutted

thx for ur 5, i was from community to achieve my CCVP, i did it..

If u have any problem regarding CIPT i will glad to extend my support. u can add sohaildxbfze@hotmail.com to ur msn :)

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