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Fax Machine busy forwards to second Fax Machine

Department has Fax Machine that when it is busy, the fax is forwarded to a seond fax machine. Would this be a Call Manager configuration where we would assign a unique DN to the second Fax and enter that DN as the Destination in the Forward Busy Internal and Forward Busy External?

1 REPLY
Hall of Fame Super Red

Re: Fax Machine busy forwards to second Fax Machine

Hi Thomas,

This would be configured in CCM;

For Fax # 1 XXXX go to;

Device> Phone >Directory Number Config >Call Forward and Pickup Settings

Forward All

Forward Busy Internal/External > Destination YYYY Fax # 2 (where YYYY is the new number you assigned previously)

Forward No Answer

Hope this helps!

Rob

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