I cannot get this fax complete to email, it cuts himself in half. I recieve this in FXO.The image of fax I can to see only half other part is cut.Anyone can helpme? Thanks
I have this IOS: c2801-advipservicesk9-mz.124-24.T3.bin
This is my config
fax interface-type fax-mail mta send server 10.1.1.1 port 25 mta send subject FAX NAE mta send mail-from hostname fax.com mta send mail-from username $s$ ! application service onramp flash:app_faxmail_onramp.188.8.131.52.tcl
With the fact that faxes are working to begin with but not completing, it do not think it is a signaling issue.
With T.37 faxes it buffers the fax page information, this then has to be converted to a TIFF video format and then finally converted to a 7 bit MIME mail atttachment coding. As a result, it uses large amounts of memory. We have found that the gateway routers need large amounts of memory and the IOMEM should be increased to around 10-15% of main system memory.
Said that, it may not definately be the cause of the faxing problems however you can try to increase the IOMEM to a larger amount to see if this does resolve the issue.
By default the IOMEM is around 12-14 MB. You can add the following command -
memory-size iomem 10
This will boost 10% of your IOMEM. Once done, reload the router and try sending the fax again.
P.S. - Before making the changes, make sure that this router is not heavily utilized from memory perspective.
I have seen this issue before. My fix was one of two things.
1. fix slips on the PRI with
network-clock-participate wic 1
network-clock-select 1 T1 0/1/0
This is an FXO, so there is no clocking to be of concern. Those commands won't work.
Checking memory is a good call as a previous person mentioned. Check that first. If the issue persists, note this:
The T37 TIFF writer is fairly sensitive to frame/line issues and has a hard time correcting if an issue in the page data transmission occurs. You'd need an audio capture of the entire failed fax to identify if this is occurring, though.
We improved sensitivity with 15.1(2)T though, as documented with:
T.37 - minor clock/frame slips may cause truncated pages in tiff image
Hence, it may make sense to run 15.1(2)T1 and observe for behavior. If you still see issues, you'll need to get an audio recording for a full fax that fails to investigate further, which can pose to be difficult if this is an intermittent issue.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
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Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
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