cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
195
Views
0
Helpful
1
Replies

Fax to Email using the Same DID (Auto Detect) Cisco 2911 GW

Have a Customer that is wanting a Call into a DID that will Auto Detect the Fax tone and email that particular fax User's Email address using the same DID as their phone.  

The system we are installing is CUCM 10.X and CUC 10.X on a UCS C220.  They have PRI's.

* For Unity Connection to do this, it requires a Fax Server as far as we know.  We read that Cisco had a Feasable method Natively on CUC, but nothing real concrete as to the steps to get that working without a Fax Server.

* For an IOS gateway to perform Fax detection, there is a 9 Second Call Delay (Major inconvenience) that must process before delivering the call as either Voice or Fax.  This would be for 90 user's, which could be an issue.

What would need to be done in the Gateway to get this working if we went the Native method?

 Any help is appreciated.


Thanks

1 Reply 1

Brian Meade
Level 7
Level 7

I've never done this natively in CUC.  Here's a guide that covers how to do it with the Fax server integration if that helps:

http://docwiki.cisco.com/wiki/Configuring_Fax_Detection_%28Single-Number_Voice_and_Fax%29_with_Cisco_Unity_Connection