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fax to mail problem

zl
Level 1
Level 1

I had try fax to mail in a lab environment.

fax machine--1751V---E1 pri---2811---Exchange

i use the fax machine send a fax to 2811,and the 2811 router has received the fax then forward to Exchange's mailbox,it works.when i use Exchange OWA send a mail to fax=<phoneNumber>@2811.router.com,the fax machine on 1751V has detected a incoming call,when it receiving the fax,the fax machine prompt "memory is low".i try use WinXP fax service receive the fax,there are some error,prompt just recevice a part,not entire.how can i resolve the problem?

6 Replies 6

paolo bevilacqua
Hall of Fame
Hall of Fame

Send "show controllers E1" taken on the 2811".

Hi,in fact,my lab environment use FXS and FXO between the 1751V and 2811 router.

Hi,p.bevilacqua,I use E1 and receive a same result.

debug fax mta Output

*Apr 13 04:02:03.615: //-1/A6347DB1800C/SMTPS/esmtp_server_engine_dot_check:

Not found the terminating Dot!

*Apr 13 04:02:03.615: //-1/A6347DB1800C/SMTPS/esmtp_server_engine_buf_mgmt:

state=3

*Apr 13 04:02:03.639: //-1/A6347DB1800C/SMTPS/esmtp_server_engine_buf_mgmt:

buffer offset=681, state=3

*Apr 13 04:02:03.639: //-1/A6347DB1800C/SMTPS/esmtp_server_engine_dot_check:

Not found the terminating Dot!

*Apr 13 04:02:03.639: //-1/A6347DB1800C/SMTPS/esmtp_server_engine_buf_mgmt:

state=3

*Apr 13 04:02:03.639: //-1/A6347DB1800C/SMTPS/esmtp_server_engine_buf_mgmt:

buffer offset=738, state=3

*Apr 13 04:02:03.639: //-1/A6347DB1800C/SMTPS/esmtp_server_engine_dot_check:

Not found the terminating Dot!

*Apr 13 04:02:03.639: //-1/A6347DB1800C/SMTPS/esmtp_server_engine_buf_mgmt:

state=3

*Apr 13 04:02:04.415: //-1/A6347DB1800C/SMTPS/esmtp_server_engine_work_routine:

context(0x49D7C6F4), state=3

*Apr 13 04:02:05.087: //-1/A6347DB1800C/SMTPS/esmtp_server_engine_dot_check:

Not found the terminating Dot!

*Apr 13 04:02:05.087: //-1/A6347DB1800C/SMTPS/esmtp_server_engine_buf_mgmt:

state=3

*Apr 13 04:02:05.091: //-1/A6347DB1800C/SMTPS/esmtp_server_engine_buf_mgmt:

buffer offset=57, state=3

*Apr 13 04:02:05.091: //-1/A6347DB1800C/SMTPS/esmtp_server_engine_dot_check:

Not found the terminating Dot!

*Apr 13 04:02:05.091: //-1/A6347DB1800C/SMTPS/esmtp_server_engine_buf_mgmt:

state=3

*Apr 13 04:02:10.239: //-1/xxxxxxxxxxxx/SMTPS/esmtp_server_engine_update_recipient_status:

faxmail status=7

*Apr 13 04:02:28.355: %ISDN-6-DISCONNECT: Interface Serial0/2/0:3 disconnected from 5555555 , call lasted 28 seconds

*Apr 13 04:02:28.387: //-1/A6347DB1800C/SMTPS/esmtp_server_engine_get_statistics:

context(0x49D7C6F4), smtpStatus=14

*Apr 13 04:02:28.387: //-1/A6347DB1800C/SMTPS/esmtp_server_engine_get_statistics:

context(0x49D7C6F4), smtpStatus=14

*Apr 13 04:02:28.387: //-1/xxxxxxxxxxxx/SMTPS/esmtp_server_engine_update_recipient_status:

faxmail status=27

*Apr 13 04:02:35.127: //-1/A6347DB1800C/SMTPS/esmtp_server_engine_generate_notification:

context(0x49D7C6F4)

*Apr 13 04:02:35.127: //-1/A6347DB1800C/SMTPS/rejectMessage:

context(0x49D7C6F4),

mime: Total=6, Rejected=1, Ignored=3

*Apr 13 04:02:35.127: //-1/A6347DB1800C/SMTPS/esmtp_server_engine_work_routine:

context(0x49D7C6F4), state=1

*Apr 13 04:02:35.611: //-1/A6347DB1800C/SMTPS/esmtp_server_engine_work_routine:

Calling smtp verb: quit

*Apr 13 04:02:35.611: //-1/xxxxxxxxxxxx/SMTPS/esmtp_server_engine_closesocket:

Closing socket 1

*Apr 13 04:02:35.615: //-1/A6347DB1800C/SMTPS/esmtp_server_engine_clear_state:

context(0x49D7C6F4)

*Apr 13 04:02:35.615: //-1/A6347DB1800C/SMTPS/esmtp_server_engine_clear_state:

Freeing RECIPIENT context (envelope=fax=5555555@fax.thinkrouter.com)

*Apr 13 04:02:35.615: //-1/A6347DB1800C/SMTPS/esmtp_server_engine_work_routine:

Freeing SMTP ctx at 0x49D7C6F4

*Apr 13 04:02:35.615: //-1/xxxxxxxxxxxx/SMTPS/esmtp_server_engine_work_routine:

context(0x0), state=-1

*Apr 13 04:02:35.615: //-1/xxxxxxxxxxxx/SMTPS/esmtp_server_engine_process:

context is freed

As mentioned before, post "show controllers E1" taken on the 2811 router.

what's problem about controller E1, In this lab We use FXO--CONN---FXS.

I think is something wrong with the e-mail transform to Fax.

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