Feature "Show All Calls on Primary Line"

[Stefan Walter]

Hi Community,

we're facing some curiosity with the feature - show all calls on primary line.

Just for troubleshooting I recreate an issue - I tested with an CallManager in Version

8.5.1.14900-5. In this Version there was the feature under phones - SIP8961 - Product Specific Configuration Layout available.

Customer is using 8.6.2a -> there is the feature not available.

Can everybody tell me why ? I need this feature.

Thanks for help,

Stefan

[Manish Gogna]

Hi Stefan,

Installing the latest device pack for 8.6.2 version should fix it. This is related to the following defect

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtt96205

Although the defect status says release pending but the latest device pack should fix this.

HTH

Manish