11-05-2017 09:35 PM - edited 03-17-2019 11:32 AM
Hi Experts,
Would you please tell me the below listed features are presents or not in cucm11.5:
Shall provide caller-specific audio on hold based on CTI information of the caller while agent is putting customer on hold.
Thanks & Regards
Nizam
11-05-2017 09:55 PM
11-05-2017 10:23 PM
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide