01-15-2009 02:46 AM - edited 03-15-2019 03:32 PM
Hi,
Has anyone seen this:
Callmanager 6.1.2.1000-13 and extension mobility enabled.
The DN of the phone is 800, EM DN is 112.
I can login, everything works fine, except that when I search for 112 on the Callmanager page (device/phone) I can not find it and I still see the 800 number.
Is this a bug or has anyone seen this before?
Thanks,
Bye,
JH
01-15-2009 03:11 AM
JH,
I dont think this is a bug, as you are searching for an extension physically on the phone using the phone menu. I can see where you are coming from when you do a search when you are logged in, but thats not how it works.
You can find the directory number whether its EM or Phone using the Call Routing>Directory number or Call Routing>Route Plan Report
Thanks
Paul
01-15-2009 03:42 AM
Works different from previous versions then (cm 4 and 3)
Thanks,
Jan
01-26-2009 05:33 AM
It works differently. You can still search by this, but it's an extra step.
Go to Device / Phones, then choose the related link "Actively Logged In Device Report" (top-right of screen). You can then search by Directory Number of the logged in user as before.
01-26-2009 05:37 AM
I have figured it out now.
It is indeed some extra work, don't like it though. Maybe Cisco comes with an more user friendly solution.
Thanks,
Jan
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