Hi there. I manage a 6.1(3) cluster of about 9000 handsets. We use Device Mobility for nearly all phones as it helps us with handset relocation which occurs frequently.
My problem is that I have no way of finding handsets that have received a particular Device Pool from Device Mobility. The Device Pool Dependency Records do not show the devices and you cant search on registered IP Address.
Can anyone help or do I have to write a custom application?
Not quite. All of our phones are enabled for Device Mobility and are always roaming. As such, we only configure a phone in one of two Home Device Pools (DP) which specifies the CM Group only. All the rest of the configuration is propogated by Device Mobility. Unfortunately when you do a show Dependency record of the actual allocated DP, it shows no devices as the configured DP is one of the two Home DP's.
There is therefore no way to search for devices that have been allocated a partucular DP via Device Mobility even though it shows the number of members in the DP configuration. Searching on IP address could solve this problem but it is not possible within CCM Admin.
My immediate problem is that I have a Device Pool I want to delete but I cannot because there is still one member left in it but it does not show in the Dependency records. How am I going to find this device in a list of 9000? manually look at IP Addresses?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...