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New Member

firmware load info on CCM is missing after successful image installation

Hello,

 

Firmware image for 7925g is installed on the call manager server. But, it dosen't appear in 'firmware load information'.

Wireless phone is 7925g with App Load ID: CP7925G-MFG-F.3.LOADS

Call manager is running on version 4.2

 

Any help would be much appreciated.

Thanks in advance.

 

Abhishek

4 REPLIES

Since it doesn't sound like a

Since it doesn't sound like a firmware upgrade but that you are adding firmware it is required to do a cluster reboot. 

New Member

Hello Michael,I will explain

Hello Michael,

I will explain you the whole scenario to make it more clear.

We bought a 7925g with the App Load ID as mentioned before.

Also, call manager is running on version 4.2

Now, after going through a cisco document, I downloaded the .exe file 'cmterm-7925-sccp.1-4-1SR1.exe' from Cisco and installed it on the call manager server.

Installation was a success. Later, just to make sure if it got installed correctly, I clicked on the device status to check the 'firmware load information', but that 7925 entry is not there.

 

To be frank, I am new to cisco IP telephony and m just stuck here, I don't know what to do now.

Waiting for your reply.

 

Thank you loads.

New Member

Hello.. No answers????

Hello.. 

No answers????

Did you reboot the call

Did you reboot the call manager servers after installing the file?

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