Does anyone know why the first line button would suddenly be stuck on red on a 7965G phone? When a call comes in it blinks amber, but alternated with red. It will go off obviously when unplugged, but shortly after the boot cycle starts it comes on and stays on. Issue persists through a factory reset. I'm kind of stumped, there haven't been any storms or lightning, I can't imagine why the LED would come on and always be on. Any ideas before I go through the replacement process? Thanks in advance.
Hi Rob, sorry about that, keep forgetting this isn't a product specific community, we're using UCMBE 5000 8.6. Phone is a 7965G using SCCP 8-4-3S.
I really don't know how to explain it, I also thought the same as you, but inside the UCM Administration the line appearance looks normal and fine. I'm almost thinking about just deleting the line and starting over from scratch.
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