Hi Friends / Folks,
When we create call pickup group all the phones should be in the same site...
Is there any way where we can create a call pick group with different site phone together...
That's not a restriction:
The following restrictions apply to call pickup group:
•Although different lines on a phone can be assigned to different call pickup groups, Cisco does not recommend this setup because it can be confusing to users.
•You cannot delete a call pickup group number when it is assigned to a line or DN. To determine which lines are using the call pickup group number, use Dependency Records. To delete a call pickup group number, reassign a new call pickup group number to each line or DN.
•When you update a call pickup group number, Cisco Unified Communications Manager automatically updates all directory numbers that are assigned to that call pickup group.
•The system does not support call pickup notification, audio, and visual alert on Cisco Unified IP Phones 7940 and 7960 that are running SIP.
•Call pickup notification, audio, and visual alert only supports licensed, third-party phones that are running SIP.
•Users cannot pick up calls to a DN that belongs to a line group by using the Directed Call Pickup feature.
•If a device belongs to a hunt list and the device rings due to a call that was made by calling the hunt pilot number, users cannot use the Directed Call Pickup feature to pick up such a call.
if this helps, please rate