Is it possible to forward all calls to a certain extension to an external number, without acutally assigning the extension to any phone ?
Yes, you can use a CTI-RP (CTI Route Point) for this type of
setup. We do this for "Virtual" forwarding and users without any
Have tried configuring a CTI route point, didnt work, . the extension was mapped to the route point alright. But the route point status is unkown. (not registered)
can you give me some tips with the route point config.
The CTI-RP will not be registered (that is OK
On the DN config page for the new CTI-RP did you enter the
desired Forwarding destination (with access code (like 9)) under
Call Forward All?? It would need to have an appropriate CSS
(Calling Search Space) for Call Forward All as well.