forward incoming call to 3 mobile number in sequence
I have question on call forwarding. The example situation is like this:
There are 3 mobile numbers.
1st mobile number is 1001.
2nd mobile number is 1002.
3rd mobile number is 1003.
The main number is 1000.
When there is incoming call to the main number (1000), the call will be forwarded to mobile number 1 (1001). If mobile number 1 does not pickup, the call will be automatically forwarded to mobile number 2 (1002). Lastly, If mobile number 2 does not pick up, the call will be automatically forwarded to mobile number 3 (1003).
The question is, how do i configure this in CM 4.2?
Re: forward incoming call to 3 mobile number in sequence
I dont think this is technically feasible unless you have Cisco Wireless Phones (the term used by you is Mobile Phone and I'm guessing its this what you mean).
Since once the call gets forwarded to the 1st Mobile, there is no way CCM has any knoledge or control on the Call, thats why when if the 1st Mobile doesnt answer the call, CCM has no way getting to control the call.
However if your Mobile/Cell Phone company does offer CallForward No Answer feature then it can be deployed, then it wont be done on the CUCM but on the Cell/Mobile itself.
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