Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Forward Route pattern when no aswer/busy/down

In CUCM6, is it possible to do send a call towards a route pattern (H.323) and, if the call is busy or the gateway is down, the call should go to a directory number.

thanks in advance!

6 REPLIES

Re: Forward Route pattern when no aswer/busy/down

>>>the call should go to a directory number.

What exactly would be the 'directory number'? Any separate gateway/device? or different DN?

New Member

Re: Forward Route pattern when no aswer/busy/down

I want to have the following setup:

A fax-call comes in to CUCM.

- The fax is send out to a VG (H.323)

- The VG send the fax trough BRI toward FAX-server

- If the BRI is down/ Faxination does not reply, the call should go to a fixed device (VG224 port on CUCM/MGCP)

regards,

Gert-Jan

Cisco Employee

Re: Forward Route pattern when no aswer/busy/down

unfortunately if the GW is down the only options are to try other GW or to exhaust all GWs and stop the call. there is no behavior other than those because you cannot configure CF settings for that

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Forward Route pattern when no aswer/busy/down

I have received a solution from a PDI-case:

What you would have to do is set up a route group, with one RP being to the VG, and the other being to a loopback ICT pointed back to the same CCM.

If the call fails to the VG, the call will loop back and be presented again to CCM - and go to a TP that will change the number to the extension you want the call to hit. Make sure that the ICTs CSS does not contain the RG to make sure that we don't counter an endless loop.

Thanks for all your help!

Regards,

Gert-Jan

Re: Forward Route pattern when no aswer/busy/down

**unaware reply**

Re: Forward Route pattern when no aswer/busy/down

>>>the call should go to a directory number.

What exactly would be the 'directory number'? Any separate gateway/device? or different DN?

122
Views
0
Helpful
6
Replies
CreatePlease login to create content