One of my customers have recently bought a brand new Cisco CallManager 8.0. They have also purchased a large number of Cisco 9971 phones.
The call flow is as follows:
PSTN mobile --> DN 753 --> Receptionist phone
Remark: 1) PSTN Mobile - E164 number 69001234 2) 1st IP Phone - DN 753 3) Receptionist Phone - DN 308 4) For 1st IP Phone with extn 753, for Call Forward Busy & Call Forward No Answer, it will forward the call to Receptionist Phone (DN 308).
What the customer wants is that whenever the PSTN Mobile calls 1st IP Phone, if this 1st IP Phone is CFB or CFNA, it will forward the call to Receptionist phone. But on the Receptionist phone, instead of showing the inbound Caller ID of the original caller which is the mobile phone (69001234), it should shows where the call is 'forwarded from', for instance, 753.
The customer did this by setting 'Redirected Number' and untick the 'Dialed number' on all lines, which does work and does show 'Forward for 753' on the Receptionist phone. However, the problem is that for the Receptionist phone, even when the call is terminated, the Receptionist phone's LED still shows 'Forard for 753' which is blocking the view on the LCD screen of the Receptionsit phone. And it stuck on the screen for hours until we force the Receptionist phone to reset by un-plugging the network cable.
Is this a bug or did the customer mis-configured anything??
You have reached the Cisco Logistics Support Center.. To Check Status of
your RMA, visit Product Returns & Replacements (RMA). Need help? Contact
us by Phone or Email. North Americas Phone: 1800 553 2447 Option 4
Email: email@example.com Europe Phone: +3...
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...