Forward to voicemail box after Hunt List

[jake-savage]

I'm having some trouble getting calls forwarded to a voicemail box after a ring no answer on a hunt list.

I've tried configuring another line group that has an extension with forward all to voicemail set.

I've also tried setting the hunt forward settings on the hunt pilot to the voicemail box - that didn't work either. I was able to hit Unity, but it didn't go to the mailbox. It went to the General Unity message.

I'm using Callmanager 4.2.3sr1 and Unity Connection 1.2.1

Thanks

Jake

[Rob Huffman · Accepted solution]

Hi Jake,

Your method using the Call Forward settings on the Hunt Pilot is the way to go. Check the Directory Number you are using for this mailbox (should be the Hunt Pilot #)

Sounds like you are halfway there :)

Hope this helps! Good luck.

Rob

[jake-savage]

Sweet - changing the voicemail box to the hunt pilot extension worked. Thanks!

[a.gooding]

Is there anyway to have a general voicemail as the last in a hunt or rather line group with CCM 4.0?. there are no hunting options in 4.0 like forward no answer etc with this version