Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Community Member

Forward to voicemail box after Hunt List

I'm having some trouble getting calls forwarded to a voicemail box after a ring no answer on a hunt list.

I've tried configuring another line group that has an extension with forward all to voicemail set.

I've also tried setting the hunt forward settings on the hunt pilot to the voicemail box - that didn't work either. I was able to hit Unity, but it didn't go to the mailbox. It went to the General Unity message.

I'm using Callmanager 4.2.3sr1 and Unity Connection 1.2.1

Thanks

Jake

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: Forward to voicemail box after Hunt List

Hi Jake,

Your method using the Call Forward settings on the Hunt Pilot is the way to go. Check the Directory Number you are using for this mailbox (should be the Hunt Pilot #)

Sounds like you are halfway there :)

Hope this helps! Good luck.

Rob

3 REPLIES
Hall of Fame Super Red

Re: Forward to voicemail box after Hunt List

Hi Jake,

Your method using the Call Forward settings on the Hunt Pilot is the way to go. Check the Directory Number you are using for this mailbox (should be the Hunt Pilot #)

Sounds like you are halfway there :)

Hope this helps! Good luck.

Rob

Community Member

Re: Forward to voicemail box after Hunt List

Sweet - changing the voicemail box to the hunt pilot extension worked. Thanks!

Bronze

Re: Forward to voicemail box after Hunt List

Is there anyway to have a general voicemail as the last in a hunt or rather line group with CCM 4.0?. there are no hunting options in 4.0 like forward no answer etc with this version

379
Views
5
Helpful
3
Replies
CreatePlease to create content