I know the basics of building call handlers on Unity Connection 8. I now have to design a more complex call handler and I need some advice on forwarding calls after the greeting is played.
My problem is with forwarding calls back to a phone extension after a greeting is played from a call handler. Normally, I use the 'After Greeting' settings to achieve this by selecting the Call Handler option. This will forward the call to a new call handler after the greeting is played. The new call handler then has a transfer rule on the standard greeting which then forwards it to the extension number.
The problem with this approach is that I have to create 2 call handlers. One to play a greeting and then another to handle transferring the call back to an extension.
Is their a way that I can play a greeting and transfer it to an extension using just one call handler?
So I guess I need to refresh on the different between attempt transfer and directly to greeting of user with mailbox. I have not done it in a whle but I thought attempt transfer would kick it back out to the CUCM extension.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
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