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New Member

forwarding calls to external number, but go to work number's Unity voice mailbox

If I configure my Cisco model 7960 phone to forward to my cell phone number and there is no answer, can the caller be directed back to my work number's Unity voice mailbox instead of my cell phone number's voice mailbox?

We use Cisco Unified CM and Unity Connection version 8.0.3.

2 REPLIES

Yes its possible but not with

Yes its possible but not with Call forward but with Single number reach:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/8_6_1/ccmfeat/fsgd-861-cm/fsmobmgr.html

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New Member

Thank you for the information

Thank you for the information. 

Angie

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