04-23-2014 11:26 AM - edited 03-16-2019 10:33 PM
If I configure my Cisco model 7960 phone to forward to my cell phone number and there is no answer, can the caller be directed back to my work number's Unity voice mailbox instead of my cell phone number's voice mailbox?
We use Cisco Unified CM and Unity Connection version 8.0.3.
04-23-2014 01:01 PM
Yes its possible but not with Call forward but with Single number reach:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/8_6_1/ccmfeat/fsgd-861-cm/fsmobmgr.html
04-24-2014 07:16 AM
Thank you for the information.
Angie
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: