Full Directory option on auto attendant consoles

[rramlal]

Hi All,

I have been following the guide and there is something that isn't clear. Is the full directory setting  mapped to the ldap settings on the cucm? if i have added a local  user manually on cucm will this not show on the full directory of the auto-attendant console?

I have already configured the settings on server to sync contacts.

Please advise.

Thanks

[Jonathan Schulenberg]

Yes, all End Users (not Application Users) from CUCM should appear in the CUxAC directory provided that it meets any rules you have configured. By default it should pull everything over. This does not happen in realtime so you may need to force a sync, most commonly through a service restart.

Please remember to rate helpful responses and identify helpful or correct answers.