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FXO call disconnect problem after 180s

I have a voice gateway with FXO ports and the calls are disconnecting after 180 seconds.

With "debug voice vtsp all" enable:

lpvgw01#

...

Aug 10 18:16:15.324: //1041/808327E15C00/VTSP:(0/1/0):-1:1:1/vtsp_ring_noan_timer_start:

Timer Start Time=118723786, No Answer Timer Value=180000(ms)

Aug 10 18:16:15.324: //1041/808327E15C00/VTSP:(0/1/0):-1:1:1/act_setup_pend_alert:

Ringback Indication=FALSE, Ring Timeout=180(s)

Aug 10 18:16:15.328: //1041/808327E15C00/VTSP:(0/1/0):-1:1:1/vtsp_dsm_bridge_check_cb:

Aug 10 18:16:15.328: //1041/808327E15C00/VTSP:(0/1/0):-1:1:1/vtsp_dsm_bridge_check_cb:exit@1355

Aug 10 18:16:15.328: //1041/808327E15C00/VTSP:(0/1/0):-1:1:1/vtsp_dsm_bridge_status_cb:

Aug 10 18:16:15.328: //1041/808327E15C00/VTSP:(0/1/0):-1:1:1/vtsp_dsm_save_fax_config:

Aug 10 18:16:15.328: //1041/808327E15C00/VTSP:(0/1/0):-1:1:1/vtsp_dsm_save_fax_config:

Fax Relay=DISABLED - 'fax rate disabled' set (dial-peer)

Primary Fax Protocol=IGNORE_FAX_RELAY, Fallback Fax Protocol=IGNORE_FAX_RELAY

Fax Relay CM Suppression :=ENABLED, Fax Relay ANS Suppression :=DISABLED

Fax Parameters Set By=Dialpeer, Peer=1

Aug 10 18:16:15.328: //1041/808327E15C00/VTSP:(0/1/0):-1:1:1/vtsp_dsm_set_fax_feat_param:

Aug 10 18:16:15.328: //1041/808327E15C00/VTSP:(0/1/0):-1:1:1/vtsp_dsm_save_tty_config:

Aug 10 18:16:15.328: //1041/808327E15C00/VTSP:(0/1/0):-1:1:1/vtsp_dsm_save_tty_config:

Save TTY configuration

Aug 10 18:16:15.328: //1041/808327E15C00/VTSP:(0/1/0):-1:1:1/vtsp_dsm_set_tty_feat_param:

Aug 10 18:16:15.328: //1041/808327E15C00/VTSP:(0/1/0):-1:1:1/vtsp_dsm_set_tty_feat_param:

Set TTY feat parameters

Aug 10 18:16:15.328: //1041/808327E15C00/VTSP:(0/1/0):-1:1:1/vtsp_process_event:

[state:S_SETUP_REQ_PROC, event:E_CC_DO_CAPS_IND]

Aug 10 18:16:15.328: //1041/808327E15C00/VTSP:(0/1/0):-1:1:1/vtsp_dsm_peer_event_cb:

Event=E_DSM_CC_CAPS_ACK

Aug 10 18:16:15.368: //1041/808327E15C00/VTSP:(0/1/0):-1:1:1/vtsp_process_event:

[state:S_SETUP_REQ_PROC, event:E_CC_CAPS_IND]

Aug 10 18:16:15.368: //1041/808327E15C00/VTSP:(0/1/0):-1:1:1/vtsp_dsm_peer_event_cb:

Event=E_DSM_CC_CALL_MODIFY

Aug 10 18:16:15.372: //1041/808327E15C00/VTSP:(0/1/0):-1:1:1/vtsp_dsm_feature_notify_cb:

Feature ID=0, Feature Status=1

Aug 10 18:16:15.372: //1041/808327E15C00/VTSP:(0/1/0):-1:1:1/vtsp_dsm_reactivate_ringback:

Aug 10 18:16:15.372: //1041/808327E15C00/VTSP:(0/1/0):-1:1:1/vtsp_dsm_reactivate_ringback:exit@1147

Aug 10 18:16:23.956: //1041/808327E15C00/VTSP:(0/1/0):-1:1:1/vtsp_dsm_media_event_cb:

Event=E_DSMP_DSP_ANS_SUP

Aug 10 18:19:15.326: //1041/808327E15C00/VTSP:(0/1/0):-1:1:1/vtsp_process_event:

[state:S_SETUP_REQ_PROC, event:E_RING_NOAN_TIMER]

Aug 10 18:19:15.326: //1041/808327E15C00/VTSP:(0/1/0):-1:1:1/act_ring_noan_timer:

No Answer Timer Expired

Aug 10 18:19:15.326: //1041/808327E15C00/VTSP:(0/1/0):-1:1:1/vtsp_cc_call_disconnected:

Aug 10 18:19:15.326: //1041/808327E15C00/VTSP:(0/1/0):-1:1:1/vtsp_cc_call_disconnected:

Cause Value=19

Aug 10 18:19:15.326: //1041/808327E15C00/VTSP:(0/1/0):-1:1:1/vtsp_set_release_source:

Release Direction=Internal, Release Source=Internal Release-PSTN

Aug 10 18:19:15.326: //1041/808327E15C00/VTSP:(0/1/0):-1:1:1/vtsp_dsm_bridge_status_cb:

Aug 10 18:19:15.330: //1041/808327E15C00/VTSP:(0/1/0):-1:1:1/vtsp_process_event:

[state:S_SETUP_REQ_PROC, event:E_CC_DISCONNECT]

...

lpvgw01#

Aug 10 18:16:15

Timer Start Time=118723786, No Answer Timer Value=180000(ms)

Aug 10 18:19:15

No Answer Timer Expired

This is the configuration of the FXO port:

voice-port 0/0/0

supervisory disconnect dualtone mid-call

supervisory answer dualtone

cptone BR

timeouts call-disconnect 1

timeouts wait-release 1

timing hookflash-out 50

connection plar 10002

I already configured the "timeouts ringing infinity" but doesn't work.

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Gold

Re: FXO call disconnect problem after 180s

It's telling you very cleary...

you need

no supervisory answer dualtone

The, supervisory disconnect likely won't work as that, but that's another issue.

3 REPLIES
Hall of Fame Super Gold

Re: FXO call disconnect problem after 180s

It's telling you very cleary...

you need

no supervisory answer dualtone

The, supervisory disconnect likely won't work as that, but that's another issue.

New Member

Re: FXO call disconnect problem after 180s

I removed this configuration and issue is resolved.

The supervisory disconnect of the call appears doesn't have been impaired.

Thanks.

Hall of Fame Super Gold

Re: FXO call disconnect problem after 180s

Very good, thanks for the nice rating and good luck!

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