fxo caller-id issue

[denis.moiseenko]

Hello!

Could you please help me!

I have the following topology

PST <-> FXO(UC520)<->SIP trunk (CUCM 9.1)

uc500-advipservicesk9-mz.151-2.T4

The folowing configuration of the port

voice-port 0/1/2

supervisory disconnect dualtone mid-call

supervisory custom-cptone custom-cptone

cptone RU

timeouts wait-release 1

timing hookflash-out 50

timing guard-out 1000

connection plar opx 6309

caller-id enable

Caller ID doesn't display on the ip-phone.

Tried to add the folloving commands:

ring number 2

caller-id alerting ring 2

it did not help

"debug vpm signal" in attachment

Will appreciate any suggestion.

Thank you in advance!

[paolo bevilacqua]

Update IOS to latest and check again.

[denis.moiseenko]

Hello Paolo!

Thank you for your reply!

Actually not because we don't have analog phone in our branch office  but telco said they provide caller id.

[Ayodeji Okanlawon]

Denis,

Telco is correct, the caller id is presented...

syslog@9 s_sn="7914" s_tc="12815" s_dc="1827"]: 007860: *Nov  5 15:18:14.828 KRODAR: [0/1/3] get_fxo_caller_id:Caller ID received. Message type=128 length=27 checksum=7F

[syslog@9 s_sn="7915" s_tc="12816" s_dc="1828"]: 007861: *Nov  5 15:18:14.832 KRODAR: [0/1/3] Caller ID String 80 18 01 08 30 32 32 36 31 36 30 33 02 09 61

Do you know what the caller ID number is?

I suggest you use an analogue phone to see when the caller id is presented..after the first ring or second ring etc

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[denis.moiseenko]

actually I call from 88127403010 but in logs everytime I see the different the caller id string.

for example

Caller ID String 80 18 01 08 30 32 32 36 31 38 33 35 02 09 61

Caller ID String 80 18 01 08 30 32 32 36 31 39 32 33 02 09 61

Caller ID String 80 18 01 08 30 32 32 36 31 39 32 34 02 09 61

all calls made from the same number 88127403010

I also tried this

ring number 2

caller-id alerting ring 2

no luck

[Jorge Armijo]

Denis Moiseenko

Please try:

2811(config-sip-ua)#timers buffer-invite ?

  <50-5000>  buffer-invite timer value in msec

I would setup 2000 first, then increase the timer if neccesary. 

I'm suspecting the Call is received on FXO and forwarded to SIP Trunk faster than the caller id is received from TELCO.

Give it a try and let us know.

HTH

--
Jorge Armijo

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[denis.moiseenko]

Hello Jorge!

Thank you for your response!

I tried the value 2000; 3000; 4000; 5000 but it doesn't help. Anyway I have unknown number on my ip-phone.

[Jorge Armijo]

Denis Moiseenko

Interesting...

Ok, please capture:

deb voice ccapi inout

deb vpm signal

deb ccsip messages

Please share the "show run" and "show version"

--
Jorge Armijo

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[denis.moiseenko]

Jorge,

logs in attachment

[Jorge Armijo]

Denis Moiseenko

It will be better if you capture all the debugs at the same time for the same call.

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Jorge Armijo

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[denis.moiseenko]

I'm sorry

in this attachment all debugs at the same time

deb voice ccapi inout

deb vpm signal

deb ccsip messages

[Jorge Armijo]

Debugs are incomplete.

Remove:

cptone RU

timing guard-out 1000

Apply:

caller id alerting ring 4

Collect all the debugs again and let us know.

--
Jorge Armijo

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[denis.moiseenko]

Hello Jorge!

I did as you said

Removed:

cptone RU

timing guard-out 1000

Applied:

caller id alerting ring 4

Nothing changed

New logs in attachment

[Jorge Armijo]

I don't see the logs, can you upload them again?

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Jorge Armijo

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