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FXO MGCP shows unknown caller-id

Hello all. we are trying to get 2 FXO ports to show the calling number on phone. 

However while enabling caller-id on the fxo voice-port, calling party shows as " From O "

 

We have also tried removing the voice-port from MGCP control on CUCM and enable H323.

However still same symptom.

 

Please help.

 

Regards

Davi

8 Replies 8

Suresh Hudda
VIP Alumni
VIP Alumni

Which version of CUCM you are using ?

 

Suresh

& Please attach voice-port configuration as well.

 

Suresh

Hello Suresh.

CUCM version is 9.1.1-20000

 

 

voice-port config below

 

voice-port 0/1/0
 no battery-reversal
 compand-type a-law
 cptone GB
 timing hookflash-out 50
 timing guard-out 1000
 connection plar opx 0
 impedance complex2
!
voice-port 0/1/1
 no battery-reversal
 compand-type a-law
 cptone GB
 timing hookflash-out 50
 timing guard-out 1000
 connection plar opx 0
 impedance complex2

 


Foreign Exchange Office 0/1/0 Slot is 0, Sub-unit is 1, Port is 0
 Type of VoicePort is FXO
 Operation State is DORMANT
 Administrative State is UP
 The Last Interface Down Failure Cause is Administrative Shutdown
 Description is not set
 Noise Regeneration is enabled
 Non Linear Processing is enabled
 Non Linear Mute is disabled
 Non Linear Threshold is -21 dB
 Music On Hold Threshold is Set to -38 dBm
 In Gain is Set to 0 dB
 Out Attenuation is Set to 3 dB
 Echo Cancellation is enabled
 Echo Cancellation NLP mute is disabled
 Echo Cancellation NLP threshold is -21 dB
 Echo Cancel Coverage is set to 128 ms
 Echo Cancel worst case ERL is set to 6 dB
 Playout-delay Mode is set to adaptive
 Playout-delay Nominal is set to 60 ms
 Playout-delay Maximum is set to 1000 ms
 Playout-delay Minimum mode is set to default, value 40 ms
 Playout-delay Fax is set to 300 ms
 Connection Mode is plar opx
 Connection Number is 0
 Initial Time Out is set to 15 s
 Interdigit Time Out is set to 10 s
 Call Disconnect Time Out is set to 60 s
 Power Denial Disconnect Time Out is set to 1000 ms
 Ringing Time Out is set to 180 s
 Wait Release Time Out is set to 30 s
 Companding Type is A-law
 Region Tone is set for GB

 Analog Info Follows:
 Currently processing none
 Maintenance Mode Set to None (not in mtc mode)
 Number of signaling protocol errors are 0
 Impedance is set to complex2 Ohm
 Station name None, Station number None
 Translation profile (Incoming):
 Translation profile (Outgoing):
 lpcor (Incoming):
 lpcor (Outgoing):

 Voice card specific Info Follows:
 Signal Type is loopStart
 Battery-Reversal is disabled
 Number Of Rings is set to 1
 Supervisory Disconnect is signal
 Answer Supervision is inactive
 Hook Status is On Hook
 Ring Detect Status is inactive
 Ring Ground Status is inactive
 Tip Ground Status is inactive
 Dial Out Type is dtmf
 Digit Duration Timing is set to 100 ms
 InterDigit Duration Timing is set to 100 ms
 Pulse Rate Timing is set to 10 pulses/second
 InterDigit Pulse Duration Timing is set to 750 ms
 Percent Break of Pulse is 65 percent
 GuardOut timer is 1000 ms
 Minimum ring duration timer is 125 ms
 Hookflash-in Timing is set to 600 ms
 Hookflash-out Timing is set to 50 ms
 Supervisory Disconnect Timing (loopStart only) is set to 350 ms
 OPX Ring Wait Timing is set to 6000 ms
 Secondary dialtone is disabled

 

 

note that we have a GSM gateway that displays the caller-id on an LCD screen connected to these ports. 

 

Hi Davi,

In this version both MGCP and H323 gateway supports caller ID for FXOs. Please put a command "caller-id enable" under voice-port and then test and also test Alex (+5) suggestion as well.

 

Suresh

 

HI Suresh. 

When I tested caller-id, it said "from O" 

 

I will try aaron's suggestion asap

Try getting the following debugs for an MGCP call with caller-id enabled:

debug vpm signal

debug voice ccapi inout

debug mgcp packet

 

acampbell
VIP Alumni
VIP Alumni

Davi,

Have a read at link
http://www.cisco.com/c/en/us/td/docs/ios/12_2/voice/configuration/guide/fvvfax_c/vvfclid.html#wp1077886

You need to know when to look for and apply the CLID
In the UK we use " caller-id alerting dsp-pre-alloc"

Try a couple of different option and see if it helps

Hope this helps
Regards
Alex

 

 

Regards, Alex. Please rate useful posts.

Hi Aaron. Thanks for the doc. 

Could you indicate what are the clues to look for in order know which caller-id type to apply?

 

Regards