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Community Member

FXO not disconnecting after AA picksup

hi all,

I have a CCME10 with ISR2911.

Incoming calls to AA keeps ringing even when caller hangs up the call. I have no issue if it is a direct incoming call to extension(connection plar opx).

Is there any way i can get the call to disconnect correctly with AA?

I tired using "supervisory disconnect anytone" on the voice-port 0/0/0 solved my problem, BUT it messed up my outgoing call. Outgoing call only rang once, then it gets cut off

voice-port 0/0/0

supervisory disconnect dualtone mid-call

supervisory custom-cptone DST

caller-id enable


service aa flash:app-b-acd-aa-

  paramspace english index 1

  param number-of-hunt-grps 2

  param handoff-string aa

  param dial-by-extension-option 1

  paramspace english language en

  param aa-pilot 6000

  paramspace english location flash:

  param second-greeting-time 60

  param welcome-prompt

  param call-retry-timer 15

  param voice-mail 6000

  param max-time-call-retry 700

  param service-name queue


service queue flash:app-b-acd-

  param queue-len 10

  param aa-hunt3 3333

  param number-of-hunt-grps 1

  param aa-hunt2 2222

  param queue-manager-debugs 1

dial-peer voice 3000 pots

service aa

incoming called-number 6000

port 0/0/0

forward-digits all


FXO not disconnecting after AA picksup

This looks like FXO disconnect problem to me:

If you successfully find your disconnect tones for your country I think that your AA is going to work fine also...


HTH, Dragan
Community Member

FXO not disconnecting after AA picksup

hi there, thanks for your info

I did follow the link and recorded and found out the frequency for busy and disconnect tone, however that did not solve my problem.

Still having the same issue.

Calls will only cut off when the operator picks up the ever ringing call and ends it.

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