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New Member

FXS / FAX issue with 2821 router

I am having an issue setting up a fax machine connected to a VIC2-2FXS card. The issue is that when I dial in with the fax machine connected, it goes directly to a dial tone. If I dial 9 and a number I can place a call. (not the desired result) If I connect up a analog phone, it rings and I can answer and talk just fine.

For configuration, I am using IOS 12.4(19b) [I have tried various IOS version]

My clock settings are network-clock-participate wic 0

network-clock-select 1 E1 0/0/0

Yes, this is a E1 line located in UK.

The port is:

voice-port 0/3/0

And the dial peer is:

dial-peer voice 120 pots

description Fax Machine

destination-pattern 980871

port 0/3/0

I am getting 6 digits from the provider so I am matching on all digits.

I am doing this in 3 other offices in US and it works fine, so I am stumped to what is wrong.

Attached it a debug of the q931 and dialpeer.

7 REPLIES

Re: FXS / FAX issue with 2821 router

I think you need a station-id command under the voice-port... Also is this a 3G fax?

HTH, please rate useful posts

Chad

New Member

Re: FXS / FAX issue with 2821 router

Hi,

Do you have direct-inward-dial configured on the inbound POTS dial-peer

Dave

New Member

Re: FXS / FAX issue with 2821 router

Here is all my dial-peers.

dial-peer voice 201 voip

description call routing for incoming calls (subscriber)

preference 1

destination-pattern 98....

session target ipv4:172.30.9.2

dtmf-relay h245-alphanumeric

!

dial-peer voice 202 voip

description call routing for incoming calls (publisher)

preference 2

destination-pattern 98....

session target ipv4:172.30.9.1

dtmf-relay h245-alphanumeric

!

dial-peer voice 100 pots

description Call Routing for Emergency

destination-pattern 9999

progress_ind setup enable 3

progress_ind connect enable 8

direct-inward-dial

port 0/0/0:15

forward-digits 3

!

dial-peer voice 103 pots

description call routing for international calls

translation-profile outgoing outgoing

destination-pattern 900.T

progress_ind setup enable 3

progress_ind connect enable 8

direct-inward-dial

port 0/0/0:15

prefix 00

!

dial-peer voice 104 pots

description Call routing for UK Mobile

destination-pattern 907[1-9]........

progress_ind setup enable 3

progress_ind connect enable 8

port 0/0/0:15

forward-digits 11

!

dial-peer voice 105 pots

description Call routing for Freephone (800 numbers)

destination-pattern 908T

progress_ind setup enable 3

progress_ind connect enable 8

port 0/0/0:15

prefix 08

!

dial-peer voice 101 pots

description Call routing for Local Dialing

destination-pattern 9020[2-9].......

progress_ind setup enable 3

progress_ind connect enable 8

direct-inward-dial

port 0/0/0:15

forward-digits 8

!

dial-peer voice 106 pots

description Call routing for Local Dialing

destination-pattern 9[2-9].......

progress_ind setup enable 3

progress_ind connect enable 8

direct-inward-dial

port 0/0/0:15

forward-digits 8

!

dial-peer voice 110 pots

description Call Routing for Operator

destination-pattern 9100

progress_ind setup enable 3

progress_ind connect enable 8

port 0/0/0:15

forward-digits 3

!

dial-peer voice 111 pots

description Call Routing for Services

destination-pattern 91..

progress_ind setup enable 3

progress_ind connect enable 8

port 0/0/0:15

forward-digits 3

!

dial-peer voice 112 pots

description Call Routing for Services

destination-pattern 918..

progress_ind setup enable 3

progress_ind connect enable 8

port 0/0/0:15

forward-digits 4

!

dial-peer voice 113 pots

description Call Routing for Directory Services

destination-pattern 9118...

progress_ind setup enable 3

progress_ind connect enable 8

port 0/0/0:15

forward-digits 6

!

dial-peer voice 114 pots

description Call Routing for Childline

destination-pattern 908001111

progress_ind setup enable 3

progress_ind connect enable 8

port 0/0/0:15

forward-digits 8

!

dial-peer voice 115 pots

description Call Routing for NHS Direct

destination-pattern 908454647

progress_ind setup enable 3

progress_ind connect enable 8

port 0/0/0:15

forward-digits 8

!

dial-peer voice 116 pots

description Call routing for Freephone (500 numbers)

destination-pattern 905T

progress_ind setup enable 3

progress_ind connect enable 8

port 0/0/0:15

prefix 05

!

dial-peer voice 117 pots

description Call routing for National Dialing

destination-pattern 901[2-9]........

progress_ind setup enable 3

progress_ind connect enable 8

direct-inward-dial

port 0/0/0:15

forward-digits 11

!

dial-peer voice 1 pots

preference 1

incoming called-number .

direct-inward-dial

!

dial-peer voice 120 pots

description Fax Machine

destination-pattern 980871

port 0/3/0

!

dial-peer voice 180 voip

description Catchall VoIP Dial Peer

voice-class codec 1

voice-class h323 1

incoming called-number .

dtmf-relay h245-alphanumeric

fax rate disable

fax protocol pass-through g711ulaw

no vad

Re: FXS / FAX issue with 2821 router

did you add that station-id command? Also enable fax-relay..

HTH,

Chad

New Member

Re: FXS / FAX issue with 2821 router

I have added the command, but no change. This not a fax relay from router to router. The call is being received by ISDN/E1 line in the router itself. Also, it is a G3 fax, which I have disabled the G3 on.

Re: FXS / FAX issue with 2821 router

can you hook me up witha debug voip ccapi inout

please..

Chad

New Member

Re: FXS / FAX issue with 2821 router

Here is the voip ccapi inout debug

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