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fxs stays offhook

I have a problem that a fxs with a hp l7680 officejet with fax options.

The fxs-ls says

up up off-hook idle y

Now it seems that the fax doesn't disconnect the line it says that there is no line available. while it is connected.

On an other location we have a hp mfp 4935 and this one has no problem.

what could it be??

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