I have a request from a client to get some statistics on how many incoming PSTN calls are coming in on each of their 8 H323 VXML gateways (AS5350XM) . Basically i'm looking to get the number of incoming PSTN calls for each gateway over a period of 2-5 days to find out which gateways are the least utilised so these can be used for an upcoming project. They have a busy Contact Centre so using commands like show call history voice brief for example is not an option.
I've looked at RTMT and cannot seem to find a way of getting this information though I may have missed something.........
I'm also playing with the show voice statistics csr command after setting up a time period - this seems like it could be the right option but i'm a little unsure of the output below if someone could clarify it would be great
sh voice statistics csr interval 1 all Client Type: VCSR Start Time: 2010-10-11T11:00:00Z End Time: 2010-10-11T12:37:11Z record_type=gw,trunk_group_id=,voice_port_id=,in_call=1594,in_ans=1593,in_fail=1,out_call=796,out_ans=796,out_fail=0
Is the figure "in_call=1594" the total incoming PSTN calls only or is it counting call legs? I ask this because there is no outbound PSTN calls using this gateway yet it shows "out_call=796".......
If someone could point me in the right direction I would greatly appreciate it
I am using a SNMP real time graph to see the current status of my AS5350XM voice gateways with the SNMP MIB variable CISCO-POP-MGMT-MIB:cpmlISDNCfgBChannelsInUse, the OID: 18.104.22.168.22.214.171.124.126.96.36.199
This can give you real time status of your gateway PRI B-Channel usage if you can poll correctly and save it on any CSV or text file. I am using Solarwinds Engineering Tools which is helping me to poll and save on the files.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.