GDM in UC540

[Michael Murray]

I need help configuring a General Delivery Mailbox (GDM) on a UC540 for my AA to forward to if the caller wants to leave a message. I would like everyone in the office (5 users) to be able the access this mailbox. It looks like I can do this if I create a shared line on everyone's phone but I don't want to do that. I'd rather just have a mailbox that isn't associated with any phone or user that anyone can access. I'm using CCA 2.2.2.

Any ideas?

Thanks,

-mike

[paolo bevilacqua]

GDMs can only be configured ad indicated in CUE documentation.

There's no other way.

[Rob Huffman · Accepted solution]

Hi Mike,

Cisco Unified Communications 500 Office Administrator Guide (pg:19)

http://www.onecommunications.com/uploadedFiles/Knowledgebase/Documents/User_Guides/Cisco_UC500_Admininstrator_Guide.pdf

How do I configure phantom mailboxes on UC500?

https://www.myciscocommunity.com/docs/DOC-1445#How_do_I_configure_phantom_mailboxes_on_UC500

Cheers!

Huff

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