Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

General Question about displaying caller informations

I have a question if a callmanager is able to translate the incoming number from an external caller to a name.

Will the Callmanager make use of directory, which i can add per phone services.

As i can see it is not working, besides i use third-party applications and so on for getting this information displayed.

is there a guide or release note where i can find such informations?

Everyone's tags (4)
1 REPLY
Super Bronze

General Question about displaying caller informations

Hi

CUCM doesn't have that feature unfortunately.

The only way to do it is via a CTI app or TCL script on the gateways..

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
164
Views
0
Helpful
1
Replies