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get into the Voice mail from outside

Hello guys I have a question about a voice mail issue. I have deployed voice mail with unity 5.0. We define the pilot number as 4555, now we would like to be able to access the voice mail from the pstn, now we have a did for this purpose.

I try to do it with a translation pattern, but i didn'worked because the dn is not in the call manager, is there another way to achive it with less impact.

Thanks for your help.

1 REPLY
Cisco Employee

Re: get into the Voice mail from outside

you'll need to reach somehow a translation pattern or a CTI RP and then redirect to unity, then the user can simply press * to get into the sign in

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

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