Getting error Backup initiation timed out. Master agent might still be processing this operation or may be down. Please check 'Backup->Current Status' for latest status. while taking backup

[Ronit Malhotra]

I am using Call Manager 6, error coming while taking backup

Backup initiation timed out. Master agent might still be processing this operation or may be down. Please check 'Backup->Current Status' for latest status.

I have restarted Master and local agent on all server one by one

I have read somewhere that certificate need to be regenerated

Any idea how to do that?

[Brian Meade]

I would pull the DRS legs and check that first.  You can check the ipsec certificate on the publisher under OS Administration->Security->Certificate Management.  You'll want to see if that is expired.  All other nodes in the cluster should have an ipsec-trust that matches the ipsec.pem from the publisher (check the serial numbers).

[Aman Soi]

Hi Dhiraj,

In addition to what Brian has said[+5], you can also refer the doc .

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-version-71/111796-cucm-drf.html

regds,

aman

[Mohit Grover]

This document should help you

>

https://supportforums.cisco.com/document/12354071/backup-initiation-timed-out-master-agent-might-still-be-processing-operation-or