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New Member

Good app for making IVR audio prompts?

I understand that audio prompts used with various Tcl IVR scripts have to be 8-bit, u-law, 8khz encoding and saved in "au" format. Can anyone recommend a good (preferably cheap or free) application that can create audio files in this format and ideally convert other audio formats to meet these specs as needed?

TIA

6 REPLIES
New Member

Re: Good app for making IVR audio prompts?

Flash,

I'm currently using Cool Edit Pro. The newer version is a little more expensive but it has a bunch of options if you really want to get into splicing. The problem is adobe has renamed it and I have no clue how the new version is. If you can find a vendor selling the old ver it should do you good.

New Member

Re: Good app for making IVR audio prompts?

Many thanks!

Hall of Fame Super Red

Re: Good app for making IVR audio prompts?

Hi Steven,

Just to add a note to the excellent info you received from Marcus. The product is now named Adobe Audition. Here is a link, it's quite pricey $$ but very good :)

https://store1.adobe.com/cfusion/store/#loc=en_us&view=ols_prod&store=OLS-US&categoryOID=1172060&distributionOID=105

Hope this helps!

Rob

New Member

Re: Good app for making IVR audio prompts?

I use audacity. it is free and works great. No need to buy any software for this.

Here is the link:

http://audacity.sourceforge.net/

Hall of Fame Super Gold

Re: Good app for making IVR audio prompts?

In the spirit of router self-sustainability I use a Tcl IVR script that I wrote myself. It has prompts in Italian for now until someone volunteers to record English ones !

http://pbevila.fastmail.fm/public/Recorder/

New Member

Re: Good app for making IVR audio prompts?

Thanks to all as always! You guys rock!

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