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Graphical representation of Cisco Agent Desktop info

David Coelho
Level 1
Level 1

I have a weird request of me. Someone want to have a more graphical representation of the real-time data on their Cisco Agent Desktop. I don;t know where to begin to be honest.

Does anyone know of third party plug-in or something that I can be pointed to?

Thanks!

1 Reply 1

Chris Deren
Hall of Fame
Hall of Fame

Assuming this is UCCX, with version 10 you will get CUIC real time reporting, which might solve the problem.

Chris