Can someone please provide the best way to achieve the below.
We are running CCM 4.2 and Unity 4.0(5).
What we want to happen is when call comes into Unity's main call handler (main greeting) and caller presses #2 for marketing, we want this call sent to a hung group pilot point, which cycles through line group the marketing phones, and if someone doesn't answer, then the call is sent to a voicemail box tied to a distribution list of which are marketing folks are in. We tried to set this up, but when a customer presses #2 at main call handler, it goes to callhandler voicemail.
Can you please provide the specific steps to achieve our goal
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[toc:faq]CUCM Database Replication is an area in which Cisco customers
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