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H.323 gateway, PRI and Caller-id

I've got two seperate locations with H.323 gateways that trunk back to Callmanager 8.5 in a third seperate location, connected via MPLS.  Recently the client had the carrier turn on caller-id on the two PRIs.  At one location, caller-id displays fine, number and name.  In the other location though, only the number shows up.  I verified that caller-id is being sent on the PRI and it's the same carrier for both locations.  Not sure what else i'm missing...

5 REPLIES
Hall of Fame Super Gold

Re: H.323 gateway, PRI and Caller-id

Take "debug isdn q931" with "term mon" to verify telco (not) sending Calling Name.

Re: H.323 gateway, PRI and Caller-id

I did...name is coming through...that's where I'm stumped...with SIP, no issues at other clients...

Appreciate any feedback.

Scott A. Jones, CCVP

Iplogic, inc.

Sent from my iPhone

Hall of Fame Super Gold

Re: H.323 gateway, PRI and Caller-id

Check that you have configured "isdn supp-service name calling".

Re: H.323 gateway, PRI and Caller-id

Ahh...I'll check that. I'll let you know.

Thanks!

Scott A. Jones, CCVP

Iplogic, inc.

Sent from my iPhone

Hall of Fame Super Silver

H.323 gateway, PRI and Caller-id

Scott,

Also, ensure you have the following command:

voice service voip

h323

  h225 display-ie ccm-compatible

Chris

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