I am trying to integrate with Avaya using H323 gw.
incoming call from avaya is happening But from the CM is not going out busy tone is showing. i created region , device pool for this and create a gateway point to avaya ipbx . But registration unkown in CM gateway option.
- Is the 8XXX extension built on the Avaya system?
- On Avaya: "List trace TAC ###" (TAC of the trunk group on Avaya) to see if the call is making it to the Avaya trunk group. If you don't see it there, then the problem is on the cisco system. If you see it there, its likely a signaling issue on the Avaya side.
- Verify Signal Group assigned on the Avaya Trunk Group. DTMF protocol, and etc...There are several docs online on how to setup the Avaya signal group for connection to various Cisco gateways.
I think it'll be helpful. I follow the document and it works. The only issue is that I don't know why sometimes Avaya shows in-service and sometimes shows out-of-service, so the call is not always okay.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...