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H323 - issues

aslam.bajwa
Level 3
Level 3

hello ,

1 - i have h323 gateway with cucm 9x , incoming calls are working for PRI master number only , for DIDs incomming calls are hitting the gateway (no output for debug q931) 

19 Replies 19

Aman Soi
VIP Alumni
VIP Alumni

Hi Aslam,

Did u run teminal monitor [if telneting to GW] and then, run debug isdn q931

now if calls are hitting the GW, check for significant digits and CSS under call routing information---inbound calls.

have u assigned DID numbers to IP phone numbers ? also, check for how many digits are sent by Telco

regds,

aman

Thanks for Your reply Aman ,

term monitor is ON. ---

i have PRI line with 20 Channel .  and master number is 17xx0223.

ip phone ext is 0223  ( master number ) can not  call  OUTSIDE

have u assigned DID numbers to IP phone numbers ?

Plz expalain what exactly you waant to know .

Hi Aslam,

this means incoming as well as outgoing both are not working.

Have u been given a pool of DID numbers with one master/Pilot number from Telco ? from the same pool, u have given Directory /extension numbers to ip phones ? Please confirm.

regds,

aman

Incomming calls are working for master Number -0223

thanks

Hi Aslam,

this means you have configured DID Pilot/Master number on one of the IP phone.

You need to configure other DID numbers from the DID pool to IP phones [if provided ] for incoming from outside.

for outgoing calls, check if call is hitting gateway.

regds,

aman

Dear Aman

Call is not Hitting the Gateway for outgoing calls

Dialed Number analyser Results :


  • Results Summary
    • Calling Party Information
      • Calling Party = 0223
      • Partition = PT-INTERNAL
      • Device CSS =
      • Line CSS = CSS-MOBILE
      • AAR Group Name =
      • AAR CSS =
    • Dialed Digits = 33000883
    • Match Result = BlockThisPattern
    • Route Block Cause = Unallocated Number
    • Called Party Number =
    • Matched Pattern Information
      • Pattern =
      • Partition =
    • Pattern Type =
    • Time Zone =
    • Outside Dial Tone = NO
  • Call Flow
    • TranslationPattern :Pattern=
      • Partition =
      • Positional Match List =
      • Calling Party Number = 0223
      • PreTransform Calling Party Number =
      • PreTransform Called Party Number =
      • Calling Party Transformations
        • External Phone Number Mask = NO
        • Calling Party Mask =
        • Prefix =
        • CallingLineId Presentation =
        • CallingName Presentation =
        • Calling Party Number = 0223
      • ConnectedParty Transformations
        • ConnectedLineId Presentation =
        • ConnectedName Presentation =
      • Called Party Transformations
        • Called Party Mask =
        • Discard Digits Instruction =
        • Prefix =
        • Called Number =
  • Alternate Matches
    • Note: Information Not Available

Hi Aslam,

DNA shows BlockPattern

  • Match Result = BlockThisPattern

please check the route pattern.

regds,

aman

Scrn.jpg

Hello Aman ,

i have attached the Snap shot . of RP

Check CSS-MOBILE contains PT-MOBILE ? If its not there then assign it and then check.

Thanks

Manish

   Hello Prasad ,

yes , it is in CSS- MOBILE ,  any other suggestion ?

thanks

Because your RP starts with 9.3xxxxxxx and you are dialing 33000883. Try dialing by with prefix 9 ...i.e. 933000883 and also apply CSS to the phone on the device page.

Thanks

Manish

Hi Aslam,

Are u stripping the 9 digit in route pattern ----called party transformation ---disard digits --predot?

regds,

aman

Aman ,

yes , i am using discard digits --- predot.

thanks

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