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New Member

H323 - issues

hello ,

1 - i have h323 gateway with cucm 9x , incoming calls are working for PRI master number only , for DIDs incomming calls are hitting the gateway (no output for debug q931) 

19 REPLIES
VIP Purple

H323 - issues

Hi Aslam,

Did u run teminal monitor [if telneting to GW] and then, run debug isdn q931

now if calls are hitting the GW, check for significant digits and CSS under call routing information---inbound calls.

have u assigned DID numbers to IP phone numbers ? also, check for how many digits are sent by Telco

regds,

aman

New Member

H323 - issues

Thanks for Your reply Aman ,

term monitor is ON. ---

i have PRI line with 20 Channel .  and master number is 17xx0223.

ip phone ext is 0223  ( master number ) can not  call  OUTSIDE

have u assigned DID numbers to IP phone numbers ?

Plz expalain what exactly you waant to know .

VIP Purple

H323 - issues

Hi Aslam,

this means incoming as well as outgoing both are not working.

Have u been given a pool of DID numbers with one master/Pilot number from Telco ? from the same pool, u have given Directory /extension numbers to ip phones ? Please confirm.

regds,

aman

New Member

H323 - issues

Incomming calls are working for master Number -0223

thanks

VIP Purple

H323 - issues

Hi Aslam,

this means you have configured DID Pilot/Master number on one of the IP phone.

You need to configure other DID numbers from the DID pool to IP phones [if provided ] for incoming from outside.

for outgoing calls, check if call is hitting gateway.

regds,

aman

New Member

H323 - issues

Dear Aman

Call is not Hitting the Gateway for outgoing calls

Dialed Number analyser Results :


  • Results Summary
    • Calling Party Information
      • Calling Party = 0223
      • Partition = PT-INTERNAL
      • Device CSS =
      • Line CSS = CSS-MOBILE
      • AAR Group Name =
      • AAR CSS =
    • Dialed Digits = 33000883
    • Match Result = BlockThisPattern
    • Route Block Cause = Unallocated Number
    • Called Party Number =
    • Matched Pattern Information
      • Pattern =
      • Partition =
    • Pattern Type =
    • Time Zone =
    • Outside Dial Tone = NO
  • Call Flow
    • TranslationPattern :Pattern=
      • Partition =
      • Positional Match List =
      • Calling Party Number = 0223
      • PreTransform Calling Party Number =
      • PreTransform Called Party Number =
      • Calling Party Transformations
        • External Phone Number Mask = NO
        • Calling Party Mask =
        • Prefix =
        • CallingLineId Presentation =
        • CallingName Presentation =
        • Calling Party Number = 0223
      • ConnectedParty Transformations
        • ConnectedLineId Presentation =
        • ConnectedName Presentation =
      • Called Party Transformations
        • Called Party Mask =
        • Discard Digits Instruction =
        • Prefix =
        • Called Number =
  • Alternate Matches
    • Note: Information Not Available
VIP Purple

H323 - issues

Hi Aslam,

DNA shows BlockPattern

  • Match Result = BlockThisPattern

please check the route pattern.

regds,

aman

New Member

H323 - issues

Scrn.jpg

New Member

H323 - issues

Hello Aman ,

i have attached the Snap shot . of RP

H323 - issues

Check CSS-MOBILE contains PT-MOBILE ? If its not there then assign it and then check.

Thanks

Manish

New Member

H323 - issues

   Hello Prasad ,

yes , it is in CSS- MOBILE ,  any other suggestion ?

thanks

H323 - issues

Because your RP starts with 9.3xxxxxxx and you are dialing 33000883. Try dialing by with prefix 9 ...i.e. 933000883 and also apply CSS to the phone on the device page.

Thanks

Manish

VIP Purple

H323 - issues

Hi Aslam,

Are u stripping the 9 digit in route pattern ----called party transformation ---disard digits --predot?

regds,

aman

New Member

H323 - issues

Aman ,

yes , i am using discard digits --- predot.

thanks

New Member

H323 - issues

Hello Prasad ,

i am dialing with 9 but route pattern i am using Discard Digit. predot  (    9    )

thanks

VIP Super Bronze

H323 - issues

Aslam,

How do you know the call is not hitting the gateway? You have only enabled isdn debugs, There are two calls legs, the inbond voip call legt and the outpond POTS call leg...

Please do another test and enable the ff debug..

debug voip ccapi inout.

Also attach the sh run of your gateway

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New Member

H323 - issues

William ,

thanks for your reply .

i had also enable the --debug voice ccapi inout-- but i was unable to catch the gateway . i spent around 3 hrs but no luck .

VIP Purple

H323 - issues

Hi Aslam,

was this the working setup or fresh installation ?

are u able to dial other outside numbers or happening for all?

regds,

aman

VIP Super Bronze

H323 - issues

OK. Do the ff:

Can you remove the gateway from the RG (route group)...Then go to your RP and assign it directly to the gateway

Test again...check the gateway to see if the debugs show now...If it doesnt...then do the ff

1. Send us a screen shot of the CSS of the phone you are calling from (the CSS assgined to the phone)

2. Send us a screen shot of the RL-Primary and the RG in it.

Please rate all useful posts

"The essence of christianity is not the enthronement but the obliteration of self --William Barclay"

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