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h323 outbound calls to: on phone

                   Customer running 8.X with h323 gateway on a 2821. Recently, replaced with a 2900.  Before the gateway if she dialed

91xxxxxxx this is what would appear on her phone. After the 2900 the 9 is missing. The CM is not removing the 9 it is sent untouched to the gateway where it is removed. Is this a function of  communication between the gateway and CM of what the actual called number is?

Everyone's tags (5)
2 REPLIES
Green

Re: h323 outbound calls to: on phone

Hi,

I dont know why the operation has changed

when you upgraded your router.

However you can keep the "9" showing by

a setting on the CUCM

Service Parameters--->PUB SERVER-->

Call Manager--->ADVANCED

Cluster Wide - (Device H323)

Block Connected Number IE ---> Change from FALSE to TRUE

This parameter looks the connect number recived in the H323/H225 Notify message.

Regards,
Alex.
Please rate useful posts.

Regards, Alex. Please rate useful posts.
Hall of Fame Super Silver

h323 outbound calls to: on phone

In addition to Alex's response ( +5) this behavior is driven by IOS and it probably changed with the hardware/software upgrade.  I recall there being a command to change that as I recall seeing similar thread on this topic here few months back, but after trying to locate it I was unable to. 

HTH,

Chris

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