Scenario: Setting up a new interactive voice system. The system uses two servers, each handles half of the total incoming calls.
The IVS system connects to the call manager via a SIP trunk.
The calls come in via a single 1-800 number, handled by the Call manager. The call manager then routes the incoming calls to the IVS system using a call pattern that points to the SIP trunk as the gateway.
I have a call pattern configured for each IVS server.
We have Call manager version 8.6
Problems: How do I get the call manager to split the incoming calls between the two IVS servers?
Once that is solved, can I limit the number of live calls per IVS server?
Thanks for anything that points me into the right direction.
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