This rather new feature does not seem to be available in all CCM Versions. I was recently working with 2 fellow NetPro's who were running 4.1(3) with the latest SR and 5.1.x The Headset Hookswitch Control option was not available for them either.
And don't forget to read the "Read me" file coming with ES (Engineering Special) because you need to upgrade the phone load to the latest supported by ES as well. You also need to rename the ES file to ".sgn" because the downloaded file name is "cisco-ipt-k9-patch-es220.127.116.114-1.tar.gz.gz". Just remove the ".gz" and add ".sgn" And finaly you need to restart the TFTP service in the CCM.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...