Handset showing a "missed call" despite being picked up!?!
Ok.. my second query today... sorry guys! : (
BUT... I have 2 extensions in an office that are being used as hotlines... a call comes in on one of the two line, rings really loudly and agents around the office will pick up the call using the "pickup" softkey on their handset... but on the handset the call originally comes in on... it shows the call as a "missed call" even though it has been picked up by an agent!?! It does this for internal and external calls...
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