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Community Member

Hardware change

I am writing an Emergency Plan for our call manager cluster and I am looking for a procedure to transfer the license from one node to another.

The licenses are based on the MAC address but if one node fails and I need to reinstall on a new hardware, do I need to purchase new licenses? Sometimes this takes some time before to get them.

Thanks

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Re: Hardware change

If you would be replacing the Hardware, you can use the same license. You will have to email licensing@cisco.com and have them re-generate the license file

2 REPLIES
Gold

Re: Hardware change

If you would be replacing the Hardware, you can use the same license. You will have to email licensing@cisco.com and have them re-generate the license file

Community Member

Re: Hardware change

Thanks a lot.

Richard

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