Having to re-create cnf-files when router reboots

[Jeff Horton]

                   Using CME. I am having to re-create 8945 cnf-files when the router reboots. Not sure why this happening. My sip phones register just fine. Just FYI: First time configuring any Cisco IP Telephony.

Current config:

telephony-service

video

max-ephones 24

max-dn 48

ip source-address 192.168.125.1 port 2000

cnf-file location flash:

cnf-file perphone

load 8945 sccpcmterm8945.cop.sgn

voicemail 1000

max-conferences 8 gain -6

web admin system name admin password cisco

dn-webedit

time-webedit

transfer-system full-consult

create cnf-files version-stamp Jan 01 2002 00:00:00

!

!

ephone-dn  1

number 1100

name EPHONE1

call-forward noan 1000 timeout 10

no huntstop

!

!

ephone-dn  2

number 1101

name EPHONE2

call-forward noan 1000 timeout 10

no huntstop

!

!

ephone  1

device-security-mode none

video

mac-address 8478.ACED.AE31

username "user1" password cisco

type 8945

button  1:1

!

!

!

ephone  2

device-security-mode none

video

mac-address 8478.ACED.AD87

username "user2" password cisco

type 8945

button  1:2

Any suggestions, recommendations?

Thanks,

Jeff

[islam.kamal]

Hi

Initially we always point the phone towards the TFTP server. From the TFTP server phone fetches its *.cnf.xml file which gives it varoius information such as :

1. Call Agent Ip

2. Protocol

3. Date time templates

4. Ip phone services

Please try the below:-

1- under telephony-service

no cnf-file location flash:

no cnf-file perphone

create cnf-files.

2-If the files of your phones are located on your flash , please share with us. You can use it on the config mode as the below:-

tftp-server flash:flash/kern9971.9-1-1SR1.sebn  alias   kern9971.9-1-1SR1.sebn

tftp-server flash:flash/rootfs9971.9-1-1SR1.sebn   alias rootfs9971.9-1-1SR1.sebn

Thank you

please rate all useful information

[Jeff Horton]

I have the files in flash:

tftp-server flash0:/ipphones/8945/SCCP8945/BOOT8941_8945.0-0-1-0.bin.sgn alias boot8945.bin.sgn

tftp-server flash0:/ipphones/8945/SCCP8945/SCCP8941_8945.9-3-4-17.bin1.sgn alias 8945.bin1.sgn

tftp-server flash0:/ipphones/8945/SCCP8945/SCCP8941_8945.9-3-4-17.bin2.sgn alias 8945.bin2.sgn

tftp-server flash0:/ipphones/8945/SCCP8945/SCCP8941_8945.9-3-4-17.bin3.sgn alias 8945.bin3.sgn

tftp-server flash0:/ipphones/8945/SCCP8945/SCCP8941_8945.9-3-4-17.bin4.sgn alias 8945.bin4.sgn

tftp-server flash0:/ipphones/8945/SCCP8945/SCCP8941_8945.9-3-4-17.bin5.sgn alias 8945.bin5.sgn

tftp-server flash0:/ipphones/8945/SCCP8945/SCCP8941_8945.9-3-4-17.bin6.sgn alias 8945.bin6.sgn

tftp-server flash0:/ipphones/8945/SCCP8945/SCCP8941_8945.9-3-4-17.bin7.sgn alias 8945.bin7.sgn

tftp-server flash0:/ipphones/8945/SCCP8945/SCCP8941_8945.9-3-4-17.bin8.sgn alias 8945.bin8.sgn

tftp-server flash0:/ipphones/8945/SCCP8945/SCCP8941_8945.9-3-4-17.bin9.sgn alias 8945.bin9.sgn

tftp-server flash0:/ipphones/8945/SCCP8945/SCCP8941_8945.9-3-4-17.loads alias 8945sccp.loads

tftp-server flash0:/ipphones/8945/SCCP8945/cmterm-8941_8945-sccp.9-3-4-17.cop.sgn alias sccpcmterm8945.cop.sgn

[islam.kamal]

Hi

Can you check the below?.

1- under telephony-service

no cnf-file location flash:

no cnf-file perphone

create cnf-files

Thank you

please rate all useful information

[Jeff Horton]

Did the

1- under telephony-service

no cnf-file location flash:

no cnf-file perphone

create cnf-files

Then rebooted the router.

Getting this from debug tftp events:

Oct 15 21:42:09.971: TFTP: Looking for CTLSEP8478ACEDAE31.tlv

Oct 15 21:42:10.011: TFTP: Looking for ITLSEP8478ACEDAE31.tlv

Oct 15 21:42:10.049: TFTP: Looking for SEP8478ACEDAE31.cnf.xml

Oct 15 21:42:10.049: TFTP: Opened flash:/its/SEP8478ACEDAE31.cnf.xml, fd 14, size 3780 for process 58

Oct 15 21:42:10.061: TFTP: Finished flash:/its/SEP8478ACEDAE31.cnf.xml, time 00:00:00 for process 58

Oct 15 21:42:13.068: TFTP: Looking for SIP_English_United_States/gb-sccp-sip.jar

Oct 15 21:42:13.394: TFTP: Looking for SIP_United_States/g3-tones.xml

Oct 15 21:42:13.950: TFTP: Looking for CTLSEP8478ACEDAD87.tlv

Oct 15 21:42:13.990: TFTP: Looking for ITLSEP8478ACEDAD87.tlv

Oct 15 21:42:14.030: TFTP: Looking for SEP8478ACEDAD87.cnf.xml

Oct 15 21:42:14.030: TFTP: Opened flash:/its/SEP8478ACEDAD87.cnf.xml, fd 14, size 3779 for process 58

Oct 15 21:42:14.042: TFTP: Finished flash:/its/SEP8478ACEDAD87.cnf.xml, time 00:00:00 for process 58

Oct 15 21:42:17.077: TFTP: Looking for SIP_English_United_States/gb-sccp-sip.jar

Oct 15 21:42:17.407: TFTP: Looking for SIP_United_States/g3-tones.xml

Not registering phones!

So I did the following:

Router(config)#telephony-service

Router(config-telephony)#create cnf

Router(config-telephony)#create cnf-files

Creating CNF files

Router(config-telephony)#exit

Router(config)#exit

rebooted the phones and now get this:

Oct 15 21:48:52.242: TFTP: Looking for CTLSEP8478ACEDAE31.tlv

Oct 15 21:48:52.280: TFTP: Looking for ITLSEP8478ACEDAE31.tlv

Oct 15 21:48:52.318: TFTP: Looking for SEP8478ACEDAE31.cnf.xml

Oct 15 21:48:52.946: TFTP: Opened system:/its/vrf1/XMLDefault8945.cnf.xml, fd 14, size 1375 for process 58

Oct 15 21:48:52.948: TFTP: Finished system:/its/vrf1/XMLDefault8945.cnf.xml, time 00:00:00 for process 58

Oct 15 21:48:54.265: TFTP: Looking for CTLSEP8478ACEDAD87.tlv

Oct 15 21:48:54.303: TFTP: Looking for ITLSEP8478ACEDAD87.tlv

Oct 15 21:48:54.337: TFTP: Looking for SEP8478ACEDAD87.cnf.xml

Oct 15 21:48:54.337: TFTP: Opened system:/its/vrf1/XMLDefault8945.cnf.xml, fd 14, size 1375 for process 58

Oct 15 21:48:54.347: TFTP: Finished system:/its/vrf1/XMLDefault8945.cnf.xml, time 00:00:00 for process 58

Oct 15 21:48:55.965: TFTP: Looking for sccpcmterm8945.cop.sgn.loads

Oct 15 21:48:56.015: TFTP: Looking for English_United_States/gb-sccp-sip.jar

Oct 15 21:48:56.341: TFTP: Looking for United_States/g3-tones.xml

Oct 15 21:48:57.348: TFTP: Looking for sccpcmterm8945.cop.sgn.loads

Oct 15 21:48:57.398: TFTP: Looking for English_United_States/gb-sccp-sip.jar

Oct 15 21:48:57.718: TFTP: Looking for United_States/g3-tones.xml

Oct 15 21:49:00.686: %IPPHONE-6-REGISTER: ephone-1:SEP8478ACEDAE31 IP:192.168.125.12 Socket:1 DeviceType:Phone has registered.

Oct 15 21:49:02.067: %IPPHONE-6-REGISTER: ephone-2:SEP8478ACEDAD87 IP:192.168.125.11 Socket:2 DeviceType:Phone has registered.

Phones have registered. BUT if I go out and reboot the router, they will not be able to register until I manually create the cnf-files and reboot the phones...

I have no idea why this is happening...

Jeff

[islam.kamal]

Hi

your have to do the below

telephony-service

no load 8945 sccpcmterm8945.cop.sgn

load  8945 sccpcmterm8945.cop.sgn.loads

no create cnf-files

create cnf-files

Thank you

please rate all useful information

[Jeff Horton]

Still same issue but getting this error when during bootup of router:

LOAD COMMAND ERROR:cnf-file location system is not supported for creating automatic tftp bindings. Please use file location flash | slot0 | tftp OR create tftp bindings manually

My sip phone are doing just fine. I may just upgrade the 8945 from sccp to sip and see if that helps.

Thanks for all your input..

[islam.kamal · Accepted solution]

Hi

Can you use the below , please?.and delete the other loads and make sure your flash containd the below files. I found on the above configuration after alias is incorrect , should be as the below.

telephony-service

load 8945 SCCP8941_8945.9-3-4-17     (try this if not please try this "load 8945 SCCP8941_8945.9-3-4-17.loads")

BOOT8941_8945.0-0-1-0.bin.sgn

SCCP8941_8945.9-3-4-17.bin1.sgn

SCCP8941_8945.9-3-4-17.bin2.sgn

SCCP8941_8945.9-3-4-17.bin3.sgn

SCCP8941_8945.9-3-4-17.bin4.sgn

SCCP8941_8945.9-3-4-17.bin5.sgn

SCCP8941_8945.9-3-4-17.bin6.sgn

SCCP8941_8945.9-3-4-17.bin7.sgn

SCCP8941_8945.9-3-4-17.bin8.sgn

SCCP8941_8945.9-3-4-17.bin9.sgn

SCCP8941_8945.9-3-4-17.loads

Thank you

please rate all useful information

[Jeff Horton]

OK.. I have removed the tftp-server information on these files.

I tried to added the "load 8945 SCCP8941_8945.9-3-4-17" but asked for file location.

I added the "cnf-file location flash:".

Added the "load 8945 SCCP8941_8945.9-3-4-17" and it accepted it.

I them moved the files to flash:/its/ folder..

Rebooted router and the phone were able to re-register. This is very good. Thank you...

One quick question though... The information on the phone says the app load is SCCP 9-3-1-19 not the SCCP 9-3-4-17 that we were trying to load. I don't think it has ever loaded. Should it be loading the SCCP 9-3-4-17?

?????????????

Thanks.

[islam.kamal]

Hi Jeff

Congratulation that your issue fixed , please donot forget to rate all useful posts to make it easier for the search for good posts related to same issue which you got.

For the Q

1-Please check the flash .

2-Try to do

no create cnf-files

create cnf-files

3-Do reset factory to the phone and check.

Thank you

please rate all useful information

[islam.kamal]

Hi

Thank you Jeff for rating and  you are so welcome anytime , please remeber that you friend Islam is here and ready to help you for any issue.

Thanks

[sqwmea]

Hello Islam

AOA

Can you please help me with all of the files, i mean list of the files used by the phones its very urgent.

at the time of load phone ask you for SEP files and Jar files xml files i need all of them for just one phone