Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Having to re-create cnf-files when router reboots

                   Using CME. I am having to re-create 8945 cnf-files when the router reboots. Not sure why this happening. My sip phones register just fine. Just FYI: First time configuring any Cisco IP Telephony.

Current config:

telephony-service

video

max-ephones 24

max-dn 48

ip source-address 192.168.125.1 port 2000

cnf-file location flash:

cnf-file perphone

load 8945 sccpcmterm8945.cop.sgn

voicemail 1000

max-conferences 8 gain -6

web admin system name admin password cisco

dn-webedit

time-webedit

transfer-system full-consult

create cnf-files version-stamp Jan 01 2002 00:00:00

!

!

ephone-dn  1

number 1100

name EPHONE1

call-forward noan 1000 timeout 10

no huntstop

!

!

ephone-dn  2

number 1101

name EPHONE2

call-forward noan 1000 timeout 10

no huntstop

!

!

ephone  1

device-security-mode none

video

mac-address 8478.ACED.AE31

username "user1" password cisco

type 8945

button  1:1

!

!

!

ephone  2

device-security-mode none

video

mac-address 8478.ACED.AD87

username "user2" password cisco

type 8945

button  1:2

Any suggestions, recommendations?

Thanks,

Jeff

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Having to re-create cnf-files when router reboots

Hi

Can you use the below , please?.and delete the other loads and make sure your flash containd the below files. I found on the above configuration after alias is incorrect , should be as the below.

telephony-service

load 8945 SCCP8941_8945.9-3-4-17     (try this if not please try this "load 8945 SCCP8941_8945.9-3-4-17.loads")

BOOT8941_8945.0-0-1-0.bin.sgn

SCCP8941_8945.9-3-4-17.bin1.sgn

SCCP8941_8945.9-3-4-17.bin2.sgn

SCCP8941_8945.9-3-4-17.bin3.sgn

SCCP8941_8945.9-3-4-17.bin4.sgn

SCCP8941_8945.9-3-4-17.bin5.sgn

SCCP8941_8945.9-3-4-17.bin6.sgn

SCCP8941_8945.9-3-4-17.bin7.sgn

SCCP8941_8945.9-3-4-17.bin8.sgn

SCCP8941_8945.9-3-4-17.bin9.sgn

SCCP8941_8945.9-3-4-17.loads

Thank you

please rate all useful information

10 REPLIES

Having to re-create cnf-files when router reboots

Hi

Initially we always point the phone towards the TFTP server. From the TFTP server phone fetches its *.cnf.xml file which gives it varoius information such as :

1. Call Agent Ip

2. Protocol

3. Date time templates

4. Ip phone services

Please try the below:-

1- under telephony-service

no cnf-file location flash:

no cnf-file perphone

create cnf-files.

2-If the files of your phones are located on your flash , please share with us. You can use it on the config mode as the below:-

tftp-server flash:flash/kern9971.9-1-1SR1.sebn  alias   kern9971.9-1-1SR1.sebn

tftp-server flash:flash/rootfs9971.9-1-1SR1.sebn   alias rootfs9971.9-1-1SR1.sebn

Thank you

please rate all useful information

New Member

Having to re-create cnf-files when router reboots

I have the files in flash:

tftp-server flash0:/ipphones/8945/SCCP8945/BOOT8941_8945.0-0-1-0.bin.sgn alias boot8945.bin.sgn

tftp-server flash0:/ipphones/8945/SCCP8945/SCCP8941_8945.9-3-4-17.bin1.sgn alias 8945.bin1.sgn

tftp-server flash0:/ipphones/8945/SCCP8945/SCCP8941_8945.9-3-4-17.bin2.sgn alias 8945.bin2.sgn

tftp-server flash0:/ipphones/8945/SCCP8945/SCCP8941_8945.9-3-4-17.bin3.sgn alias 8945.bin3.sgn

tftp-server flash0:/ipphones/8945/SCCP8945/SCCP8941_8945.9-3-4-17.bin4.sgn alias 8945.bin4.sgn

tftp-server flash0:/ipphones/8945/SCCP8945/SCCP8941_8945.9-3-4-17.bin5.sgn alias 8945.bin5.sgn

tftp-server flash0:/ipphones/8945/SCCP8945/SCCP8941_8945.9-3-4-17.bin6.sgn alias 8945.bin6.sgn

tftp-server flash0:/ipphones/8945/SCCP8945/SCCP8941_8945.9-3-4-17.bin7.sgn alias 8945.bin7.sgn

tftp-server flash0:/ipphones/8945/SCCP8945/SCCP8941_8945.9-3-4-17.bin8.sgn alias 8945.bin8.sgn

tftp-server flash0:/ipphones/8945/SCCP8945/SCCP8941_8945.9-3-4-17.bin9.sgn alias 8945.bin9.sgn

tftp-server flash0:/ipphones/8945/SCCP8945/SCCP8941_8945.9-3-4-17.loads alias 8945sccp.loads

tftp-server flash0:/ipphones/8945/SCCP8945/cmterm-8941_8945-sccp.9-3-4-17.cop.sgn alias sccpcmterm8945.cop.sgn

Having to re-create cnf-files when router reboots

Hi

Can you check the below?.

1- under telephony-service

no cnf-file location flash:

no cnf-file perphone

create cnf-files

Thank you

please rate all useful information

New Member

Having to re-create cnf-files when router reboots

Did the

1- under telephony-service

no cnf-file location flash:

no cnf-file perphone

create cnf-files

Then rebooted the router.

Getting this from debug tftp events:

Oct 15 21:42:09.971: TFTP: Looking for CTLSEP8478ACEDAE31.tlv

Oct 15 21:42:10.011: TFTP: Looking for ITLSEP8478ACEDAE31.tlv

Oct 15 21:42:10.049: TFTP: Looking for SEP8478ACEDAE31.cnf.xml

Oct 15 21:42:10.049: TFTP: Opened flash:/its/SEP8478ACEDAE31.cnf.xml, fd 14, size 3780 for process 58

Oct 15 21:42:10.061: TFTP: Finished flash:/its/SEP8478ACEDAE31.cnf.xml, time 00:00:00 for process 58

Oct 15 21:42:13.068: TFTP: Looking for SIP_English_United_States/gb-sccp-sip.jar

Oct 15 21:42:13.394: TFTP: Looking for SIP_United_States/g3-tones.xml

Oct 15 21:42:13.950: TFTP: Looking for CTLSEP8478ACEDAD87.tlv

Oct 15 21:42:13.990: TFTP: Looking for ITLSEP8478ACEDAD87.tlv

Oct 15 21:42:14.030: TFTP: Looking for SEP8478ACEDAD87.cnf.xml

Oct 15 21:42:14.030: TFTP: Opened flash:/its/SEP8478ACEDAD87.cnf.xml, fd 14, size 3779 for process 58

Oct 15 21:42:14.042: TFTP: Finished flash:/its/SEP8478ACEDAD87.cnf.xml, time 00:00:00 for process 58

Oct 15 21:42:17.077: TFTP: Looking for SIP_English_United_States/gb-sccp-sip.jar

Oct 15 21:42:17.407: TFTP: Looking for SIP_United_States/g3-tones.xml

Not registering phones!

So I did the following:

Router(config)#telephony-service

Router(config-telephony)#create cnf

Router(config-telephony)#create cnf-files

Creating CNF files

Router(config-telephony)#exit

Router(config)#exit

rebooted the phones and now get this:

Oct 15 21:48:52.242: TFTP: Looking for CTLSEP8478ACEDAE31.tlv

Oct 15 21:48:52.280: TFTP: Looking for ITLSEP8478ACEDAE31.tlv

Oct 15 21:48:52.318: TFTP: Looking for SEP8478ACEDAE31.cnf.xml

Oct 15 21:48:52.946: TFTP: Opened system:/its/vrf1/XMLDefault8945.cnf.xml, fd 14, size 1375 for process 58

Oct 15 21:48:52.948: TFTP: Finished system:/its/vrf1/XMLDefault8945.cnf.xml, time 00:00:00 for process 58

Oct 15 21:48:54.265: TFTP: Looking for CTLSEP8478ACEDAD87.tlv

Oct 15 21:48:54.303: TFTP: Looking for ITLSEP8478ACEDAD87.tlv

Oct 15 21:48:54.337: TFTP: Looking for SEP8478ACEDAD87.cnf.xml

Oct 15 21:48:54.337: TFTP: Opened system:/its/vrf1/XMLDefault8945.cnf.xml, fd 14, size 1375 for process 58

Oct 15 21:48:54.347: TFTP: Finished system:/its/vrf1/XMLDefault8945.cnf.xml, time 00:00:00 for process 58

Oct 15 21:48:55.965: TFTP: Looking for sccpcmterm8945.cop.sgn.loads

Oct 15 21:48:56.015: TFTP: Looking for English_United_States/gb-sccp-sip.jar

Oct 15 21:48:56.341: TFTP: Looking for United_States/g3-tones.xml

Oct 15 21:48:57.348: TFTP: Looking for sccpcmterm8945.cop.sgn.loads

Oct 15 21:48:57.398: TFTP: Looking for English_United_States/gb-sccp-sip.jar

Oct 15 21:48:57.718: TFTP: Looking for United_States/g3-tones.xml

Oct 15 21:49:00.686: %IPPHONE-6-REGISTER: ephone-1:SEP8478ACEDAE31 IP:192.168.125.12 Socket:1 DeviceType:Phone has registered.

Oct 15 21:49:02.067: %IPPHONE-6-REGISTER: ephone-2:SEP8478ACEDAD87 IP:192.168.125.11 Socket:2 DeviceType:Phone has registered.

Phones have registered. BUT if I go out and reboot the router, they will not be able to register until I manually create the cnf-files and reboot the phones...

I have no idea why this is happening...

Jeff

Re: Having to re-create cnf-files when router reboots

Hi

your have to do the below

telephony-service

no load 8945 sccpcmterm8945.cop.sgn

load  8945 sccpcmterm8945.cop.sgn.loads

no create cnf-files

create cnf-files

Thank you

please rate all useful information

New Member

Having to re-create cnf-files when router reboots

Still same issue but getting this error when during bootup of router:

LOAD COMMAND ERROR:cnf-file location system is not supported for creating automatic tftp bindings. Please use file location flash | slot0 | tftp OR create tftp bindings manually

My sip phone are doing just fine. I may just upgrade the 8945 from sccp to sip and see if that helps.

Thanks for all your input..

Re: Having to re-create cnf-files when router reboots

Hi

Can you use the below , please?.and delete the other loads and make sure your flash containd the below files. I found on the above configuration after alias is incorrect , should be as the below.

telephony-service

load 8945 SCCP8941_8945.9-3-4-17     (try this if not please try this "load 8945 SCCP8941_8945.9-3-4-17.loads")

BOOT8941_8945.0-0-1-0.bin.sgn

SCCP8941_8945.9-3-4-17.bin1.sgn

SCCP8941_8945.9-3-4-17.bin2.sgn

SCCP8941_8945.9-3-4-17.bin3.sgn

SCCP8941_8945.9-3-4-17.bin4.sgn

SCCP8941_8945.9-3-4-17.bin5.sgn

SCCP8941_8945.9-3-4-17.bin6.sgn

SCCP8941_8945.9-3-4-17.bin7.sgn

SCCP8941_8945.9-3-4-17.bin8.sgn

SCCP8941_8945.9-3-4-17.bin9.sgn

SCCP8941_8945.9-3-4-17.loads

Thank you

please rate all useful information

New Member

Having to re-create cnf-files when router reboots

OK.. I have removed the tftp-server information on these files.

I tried to added the "load 8945 SCCP8941_8945.9-3-4-17" but asked for file location.

I added the "cnf-file location flash:".

Added the "load 8945 SCCP8941_8945.9-3-4-17" and it accepted it.

I them moved the files to flash:/its/ folder..

Rebooted router and the phone were able to re-register. This is very good. Thank you...

One quick question though... The information on the phone says the app load is SCCP 9-3-1-19 not the SCCP 9-3-4-17 that we were trying to load. I don't think it has ever loaded. Should it be loading the SCCP 9-3-4-17?

?????????????

Thanks.

Having to re-create cnf-files when router reboots

Hi Jeff

Congratulation that your issue fixed , please donot forget to rate all useful posts to make it easier for the search for good posts related to same issue which you got.

For the Q

1-Please check the flash .

2-Try to do

no create cnf-files

create cnf-files

3-Do reset factory to the phone and check.

Thank you

please rate all useful information

Having to re-create cnf-files when router reboots

Hi

Thank you Jeff for rating and  you are so welcome anytime , please remeber that you friend Islam is here and ready to help you for any issue.

Thanks

490
Views
0
Helpful
10
Replies