My client currently has the following servers and they would like to upgrade:
a) CUCM: (from CCM 4.1 to CUCM 7.1)
Existing server: 2 x MCS-7835I-K9-CM50
b) Unity Conn: (from UC 1.x to UC 7.1)
Existing server: 1 x MCS-7835I-I1-UC1
They would like to utilize their above existing servers and do all the HDD / Memory upgrade in order to make their existing servers compatible for CUCM 7.1 & Unity Conn 7.1.
Now I have the following questions:
Q1) For CallManagers & Unity Connection upgrade, for the HDD-7835-I2-72= part code, does it comes with 1 x HDD or 2 x HDDs? In other words, for EACH server, do I need to order 1 x HDD-7835-I2-72= OR 2 x HDD-7835-I2-72=??
Q2) For CUCM 7.1 upgrade from their existing MCS-7835I-K9-CM50 servers, do i use HDD-7835-I1-72= Cisco part code OR HDD-7835-I2-72= part code??
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...