Heads up - severe bug with CUCM 10.5(2)

[Daniel Isham]

I wanted to give everyone a heads who might be running into the issue with trying to install a subscriber fresh running 10.5(2). Only work around is to call TAC and the developers still don't have a fix for this issue. The install will get about 90% done and then throw a critical error.

Subscriber fresh installation fails with CUCM Version 10.5(2)

CSCus35964

Description

Symptom:
Subscriber fresh installation fails with CUCM Version 10.5(2)

Conditions:
We will run into this case only when Pub is fresh installed and restored from old upgraded PUB CUCM.

Workaround:
Contact TAC
Requires remote account support. Detailed steps of workaround mentioned in the enclosure Workaround.txt.

[Gordon Ross]

Whilst we're on the subject of 10.5(2) bugs, I hit an issue upgrading from 9.1 to 10.5(2) in that the installer does not properly clean up the Extension Mobility tables and causes the publisher upgrade to bomb out near the end.

At the time, it wasn't an official bug, but the TAC engineer said he'd seen it with several other customers.

GTG

[Carlo Poggiarelli]

Hi.

+5 to all 

Today Tac released cop files that can be installed before or after drs restore and releases where bug is resolved.

https://tools.cisco.com/quickview/bug/CSCus35964

HTH

Cheers

Carlo

[Aman Soi]

[+5] to Carlo for sharing the update.

regds,

aman

[Sean McQuade]

We also ran into this bug on 6.x to 10.5.2 upgrade. Definitely a nasty little one. It's listed as fixed in 11, but they really should release an interim patch to fix something as serious as this.